![]() ![]() This can be done by contacting Intel support (or by consulting online resources). If you do not want to disable S1 as the AMSI provider you can instead choose to remove the Optane software completely.We have found that a workaround is to disable setting S1 as the AMSI provider.See this document for details on what AMSI does and how to disable it.Here are a few workaround we can provide: To resolve this issue, you should remove Intel Optane from the machine. In most instances, Administrators don't realize the software/drivers are present. This one is tricky because Optane is included as OEM with all machines that have Intel hardware installed. We have discovered when unzipping a file on a machine that has Intel Optane installed, the act of attempting to unzip a file will cause Explorer.exe to crash or create empty folders. We are currently working on a known issue for this crash. To be 100% sure, I would temporarily completely uninstall S1 from that endpoint and test unzipping. If you disabled the agent and the issue persists, that means it's not S1 causing the issues with unzipping. I told them that I fully disabled SentinelOne for a workstation where this issue was seen and still had the issue. There is no ETA currently, however, we advise to use 7zip for the meantime while this gets worked on. This is a known issue that we are working to resolve. The following policy override will resolve this issue: Sentinelctl config amsiConfig.registerAsAmsiProvider false -k "passphrase" Run the following commands: sentinelctl config amsiConfig.registerAsIoavProvider false -k "passphrase" Open an administrative command prompt and go to: C:\Program Files\SentinelOne\Sentinel Agent version\ Please test disabling AMSI on the endpoint where you are experiencing the issue.ĭisable the AMSI for that specific endpoint as specified below using sentinel ctl. The Windows Antimalware Scan Interface (AMSI) is a versatile interface standard that allows your applications and services to integrate with any antimalware product that's present on a machine. When this does occur a policy override is needed. We think it's an issue with the AMSI and SentinelOne causing crashes resembling OS issues. This issue was brought to the attention of SentinelOne sometime back. This issue is not extremely common with windows explorer and Zip files. Yesterday I received an update from SentinelOne on the issue: the registry key path for enabling this setting is found here: > "SeparateProcess"=dword:00000001 Today however he reports that extracting zip files is not working again.įYI. Now that we have the rules let’s build the template that will cover all of this.Yesterday I enabled "Launch Folder Windows in Separate Process" for a user who was having the issue and it helped right away. If you can’t, you need to simplify or break it into multiple Flows. You should say what Flow’s objective is in a few words. I’ll go deeper into this concept in the future, but what’s important to understand here is that things should be as simple as possible. For example, you don’t have a square bit but adjust to a rectangle if needed. ![]() The pieces are super simple and used to build complex things. We can even have another flow whose responsibility is to deal with files in multiple locations. So by providing the file, we are signaling to the other Flows that use this one that they need to deal with that complexity. We don’t need to accommodate if the file is in OneDrive, SharePoint, or an email, for example. For example, suppose the Flow unzips files that’s all it will do. We always want to have “Single-responsibility” where one Flow takes care of only one thing. It would be more accessible instead of the file itself. You may be wondering why we are not providing the path to the file in the trigger right now. Why provide the file and not the path in the trigger This way, we can check where we continue if there are files or stop if there aren’t any. Also, since other Flows will need to know where to find the files, we will return the path where the files were extracted and the number of files. If we don’t validate it before, Power Automate will return an error running the “Extract achieve to folder” action to deal with the error accordingly. The validation is essential to check, for example, If the file is not zip or not. Simple enough, but why do the validation? Return the path with the extracted files and the number of files extracted.First, check if the file is a zip file.Have a trigger that gets the file and the path to unzip it.Since the idea is to make it a template, we want to: The strategy is essential so let’s define it before we dive in. ![]()
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